Jama - privacy-policy



Privacy

This Privacy Policy is intended to set forth the security measures and policies adopted by Simply Grow Technologies Private Limited (“Simply Grow”) and shall apply to the use, disclosure, storage and sharing of sensitive personal data or information (“Personal Information”) provided by the registered users of the online technology platform (henceforthe referred to as “Jama”) which includes a website and a mobile app (Android and iOS).


Jama values its Customers and ensures the confidentiality, integrity and security of their personal information, at all times. To provide you with a convenient and safe online experience, we have implemented measures to protect such information, during storage and transmission through the World Wide Web/Internet.


BY ACCESSING OR USING THE MOBILE APP OR WEBSITE, THE USER UNCONDITIONALLY ACCEPTS AND AGREES TO WITHOUT LIMITATION OR QUALIFICATION THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT PROCEED FURTHER AND STOP USING THIS MOBILE APP OR WEBSITE.


This Privacy Policy is subject to change at any time. It is advised that you review this Privacy Policy periodically. This Privacy Policy is also incorporated into and subject to the Terms of Use of the Website.


1. Overview


We are committed to respecting your online privacy data. We further recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. Information that is considered personal about you by us includes, but is not limited to, your name, address, email address or other contact information.

In order to use the Jama app or website, you may be required to register yourself by providing the following information, which includes, but is not limited to:


1. Name
2. Phone number
3. Email address
4. Date of Birth
5. Bank account details
6. Pictures of self and documents required for KYC


The collection of these KYC Information is obligatory due to regulatory requirements in order to activate and enable the online transaction(s) of mutual funds with AMCs. Such KYC information shall be used / shared / maintained / accessed / stored with/by third party technology service provider / JAMA / AMCs / RTAs / authorised service providers / payment gateway providers in order to enable / facilitate / complete / process online Mutual Fund transaction(s) and report / generate statement(s) and performance report(s). Any such information will be treated as proprietary and confidential in nature by them and to be used / shared / maintained / processed by them only on need to know basis for service enablement.


From time to time, Jama may also request other Personal Information to provide you with other benefits of the Services. On all such occasions, you will have the opportunity to provide or to decline to provide that Personal Information as per your choice.


2. Use of Customer’s Personal Information


The Website uses and discloses your Personal Information only as follows:


To fulfill / complete your requests for products and services offered by Jama.
To deliver to you any administrative notices or information relevant to your use of the Services.
To analyze usage of Mobile App/ Website usage in order to improve the services offered, market assessment,
planning, troubleshooting and detection and prevention of error, fraud or other criminal activity.
To Third Party Service Providers that provide services to Jama and are bound by privacy restrictions which are similar to the restrictions mentioned in this Policy. Any such information is disclosed on the need-to-know basis.


3. Sharing and disclosure of Personal Information


We will not share, sale, trade or rent your Personal Information with any affiliated or unaffiliated third parties. Further, we will also not disclose your Personal Information with any affiliated or unaffiliated third parties, except as mentioned above and also to:


Provide you the product and services
Transaction processing and report generation
Conform with any legal requirements or comply with legal processes
Enforce the terms and conditions of the products or services
Protect the interests of Jama, its Affiliates, or its members, constituents, or of other persons


Jama may make anonymous or aggregate Personal Information, and disclose or use such data only in a non-personally identifiable manner for purposes of research, advertising, comparison to organizations approved by Jama.


We may disclose to third party services certain personally identifiable information listed below:


Information you provide us such as name, email, mobile phone number
Information we collect as you access and use our service, including device information, location and network carrier


This information is shared with third party service providers so that we can:

Personalize the app for you
Perform behavioral analytics


4. Promotional Communication from the Mobile App/Website


The Mobile App/Website would provide you with periodic summaries of your Account Information and send notifications/email / SMS alerts. The App/Website also allows you to subscribe to email content, newsletters, research information, notifications and from time to time may transmit emails / SMS promoting the Website or third-party products or services. You have the ability to opt-out of receiving our promotional emails / SMS, notification and to terminate your newsletter subscriptions or notification facility as the case may be by following the instructions on the Mobile App/Website. Opting out in this manner will not end transmission of service-related emails / SMS – such transactional alerts that shall continue till you avail the services of the Mobile App/Website.

From time to time, the Mobile App/Website may offer you the opportunity to participate in promotions, surveys, contests, giveaways and other marketing events. Any information submitted in connection with such activities will be treated in accordance with this Privacy Policy, except as specifically set forth in the rules for those events, surveys, contests, giveaways or promotions.


5. Third Party Services and Websites

You should be aware that Jama may permit third parties to offer subscription and/or registration-based services through the App/Website. Jama is not responsible for any actions or policies of such third parties, and you should check the applicable privacy policy of such third party when providing personally identifiable information. Further, Jama will not be responsible if you do not get the benefits announced, if any, by the third parties permitted to offer subscription and registration based services or offer/deals/cash back/discounts offered by third party or as available on its Mobile App/Website.


6. Blogs and other Forums on the Website

If you use a bulletin board, discussion forum, blog or chat room on the Mobile App/Website, you should be aware that any information you submit there can be read, collected or used by other users/visitors and could be used to send you unsolicited messages. The Mobile App/Website and Jama are not responsible for any personal information you choose to submit in these forums. These forums shall be hosted by the Mobile App/Website or by our third Party Service Providers on Jama’s behalf.


7. Use of Cookies and online session information

The Mobile App/Website will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from “cookies” sent to your browser from a web server or other means. “Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive.

The Website uses cookies for a number of purposes. For instance, to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, etc. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the services may be impaired for you.


8. Data Security

When you register for the Services, the Mobile App/Website requires a Login ID and a password from you for your privacy and security. You are responsible for maintaining the confidentiality of this ID and password and not provide these to any third party. We recommend that you change your password periodically.


Your password must conform to standards and, as a security feature the Website may automatically reject weak passwords. We shall not be responsible if someone else accesses your account through Login ID and password they have obtained from you or through a violation by you of this Privacy Policy or the Website’s Terms & Conditions.


While accessing your linked accounts online, the Mobile App/Website uses a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session, and to protect Mobile App/Website accounts and systems from unauthorized access. From the time you submit your Login ID and password, these communications between your computer/mobile and the Website are encrypted using at least 256-bit secure socket layer technology (SSL). This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery. The Mobile App /Website also encrypts your password so that your password cannot be recovered, even by us.



If you do not accept and abide by these terms, then you must not proceed further or use the Jama mobile app / website.

Last Updated: 02 November 2016